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Improving Through Benchmarking: A Practical Guide to Achieving Peak Process Performance Richard Y. Chang

Improving Through Benchmarking: A Practical Guide to Achieving Peak Process Performance

Richard Y. Chang

Published March 1st 1993
ISBN : 9781883553081
Paperback
106 pages
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 About the Book 

Read about how a team used the model and tools in this book to benchmark their performance against the best of the best. If your organization is preparing for or considering Benchmarking as a quality improvement tool, this book is an invaluableMoreRead about how a team used the model and tools in this book to benchmark their performance against the best of the best. If your organization is preparing for or considering Benchmarking as a quality improvement tool, this book is an invaluable guide. Use it to define your Benchmarking goals, decide whom to benchmark against, gather information, and adapt best-practice ideas and techniques.